Committed to Quality, the Environment and Safety

We are committed in everything we do to providing quality, in an environmentally friendly manner and in the right health and safety conditions for the people involved, always complying with all applicable requirements and reviewing the effectiveness of the integrated quality system to improve performance.

Customer satisfaction and the sustainable management of our operations

Customer satisfaction form

We undertake our activity with the goal of achieving the highest level of client satisfaction, therefore:

  • We comply with the client’s requirements set out in the contracts we enter into, with the legal and regulatory requirements in each geographical area in which we operate and, of course, with our own requirements set by each of the strategic business units. These requirements range from financial, operational, commercial or technological requirements.
  • We encourage the sustainable use of resources, the reduction of risks in the workplace and we require our suppliers to implement a management, safety, health and environmental system aligned with our commitments.

Corporate policies

PDF

Compliance Policy

Format: PDF

668,49 KB

PDF

Supplier Code of Conduct

Format: PDF

904,85 KB

PDF

Anticorruption Policy

Format: PDF

706,83 KB

PDF

Gifts and Hospitality Policy

Format: PDF

673,3 KB

PDF

Purchasing Policy

Format: PDF

904,98 KB

PDF

Anti-Money Laundering and Counter-Terrorist Financing Policy

Format: PDF

852,98 KB

PDF

Conflict of Interest Management Policy

Format: PDF

806,46 KB

PDF

Sustainability Policy

Format: PDF

970,65 KB

PDF

Climate change and Energy Policy

Format: PDF

681,74 KB

PDF

Sustainable procurement Policy

Format: PDF

970,65 KB

PDF

Human rights and Labor conditions Policy

Format: PDF

4,01 MB

PDF

Data protection Policy

Format: PDF

1,1 MB

PDF

Quality, Environmental, Health and Safety Policy

Format: PDF

148,77 KB

PDF

Sener’s R+D+I policy

Format: PDF

78,51 KB

PDF

Sener Group’s Information security Policy

(document in Spanish)

Format: PDF

100,06 KB

PDF

Sener’s Digital Capabilities Discipline Information Security Policy

(document in Spanish)

Format: PDF

360,51 KB

PDF

BIM implementation policy

(document in Spanish)

Format: PDF

287,87 KB

Certified integrated management systems

The Sener Group companies, Sener Engineering and Sener Aeroespacial, have integrated Quality, Health and Safety and Environmental management systems, certified in accordance with the following standards:

  • ISO 9001, applicable to Quality Management Systems. We were the first Spanish engineering company to be awarded this certificate, which guarantees an excellent working method to improve the quality of products and services, as well as client satisfaction.
  • ISO 14001, the international standard that contains the requirements necessary to implement an Environmental Management System.
  • ISO 45001, this standard establishes all the requirements to ensure occupational health and safety and provides guidance for the implementation of an Occupational Health and Safety Management System.
  • EFR 1000-1 ed.5 Family-Responsible Company (MásFamilia Foundation).

We also have specific certifications in accordance with industry regulations.

Certification list

REGISTERED NAME

LOCATION

CERTIFICATE

Sener Aeroespacial, S.A.

Madrid, Barcelona, Bilbao, Warsava

EN 9100 & ISO 9001:
Quality Management System (Aviation, Space and Defence)

Sener Aeroespacial, S.A.

Madrid, Barcelona, Bilbao, Warsava

ISO 14001:
Environmental Management System

Sener Aeroespacial, S.A.

Madrid, Barcelona, Bilbao, Warsava

ISO 45001:
Occupational Health and Safety Management System

Sener Aeroespacial, S.A.

Madrid, Bilbao

AQAP/PECAL 2110/2210/2310:
NATO Quality Assurance Requirements for Design, Development and Production / NATO Requirements for Software Quality Assurance / NATO Requirements for Quality Management Systems for Aviation, Space and Defence Suppliers

Sener Aeroespacial, S.A.

Madrid

PERAM21J:
Certificate of Approval of Military Design Organisation

Sener Aeroespacial, S.A.

España

EFR 1000-1 ed.5

Sener Diagnostics, S.A.

Barcelona

ISO 13485:
Quality Management System for Medical Devices

Sener Ingeniería y Sistemas, S.A.

Spain

EFR 1000-1 ed.5

Sener Ingeniería y Sistemas, S.A.

Spain

ISO 9001:2015

Sener Ingeniería y Sistemas, S.A.

Spain

ISO 14001:2015

Sener Ingeniería y Sistemas, S.A.

Spain

ISO 45001:2018

Sener Ingeniería y Sistemas, S.A.

Spain

ISO 166002:2021

Sener Mobility, S.A.

Spain

ISO 9001:2015

Sener Mobility, S.A.

Spain

ISO 14001:2015

Sener Mobility, S.A.

Spain

ISO 45001:2018

Sener Mobility, S.A.

Spain

ISO 166002:2021

Sener Mobility, S.A.

Spain

ISO/IEC 17020:2012

Sener Mobility, S.A.

Spain

ISO 19650_2:2018

Sener Mobility, S.A.

Spain

EFR 1000-1 ed.5

Sener Mobility, S.A.

Spain

ENS RD 311/2022

Sener Mobility, S.A.

United Arab Emirates

ISO 9001:2015

Sener Mobility, S.A.

United Arab Emirates

ISO 14001:2015

Sener Mobility, S.A.

United Arab Emirates

ISO 19650_2:2018

Sener Mobility, S.A.

United Kingdom

Cyber Essentials

Sener Mobility, S.A.

Qatar

ISO 19650_2:2018

Sener-ENGIVIA, Consultores de Engenharia, S.A.

Portugal

ISO 19650_2:2018

Sener-ENGIVIA, Consultores de Engenharia, S.A.

Portugal

ISO 9001:2015

Sener-ENGIVIA, Consultores de Engenharia, S.A.

Portugal

ISO 14001: 2015

Sener-ENGIVIA, Consultores de Engenharia, S.A.

Portugal

ISO 45001:2018

Sener Engenharia e Sistemas, LTDA

Brazil

ISO 9001:2015

Sener Engenharia e Sistemas, LTDA

Brazil

ISO 14001: 2014

Sener Engenharia e Sistemas, LTDA

Brazil

ISO 45001:20218

Sener SETEPLA Tecnometal Engenharia e Sistemas, S.A.

Brazil

ISO 19650_2:2018

Sener SETEPLA Tecnometal Engenharia e Sistemas, S.A.

Brazil

ISO 9001:2015

Sener SETEPLA Tecnometal Engenharia e Sistemas, S.A.

Brazil

ISO 14001:2015

Sener SETEPLA Tecnometal Engenharia e Sistemas, S.A.

Brazil

ISO 45001: 2018

SenerMex Mobility Servicios Especializados, S.A. de C.V.

Mexico

ISO 9001:2015

SenerMex Mobility Servicios Especializados, S.A. de C.V.

Mexico

ISO 14001:2015

SenerMex Mobility Servicios Especializados, S.A. de C.V.

Mexico

ISO 45001:2018

SenerMex Mobility Servicios Especializados, S.A. de C.V.

Mexico

ISO 19650_2:2018

SenerMex Servicios Especializados, S.A. de C.V.

Mexico

ISO 9001:2015

SenerMex Servicios Especializados, S.A. de C.V.

Mexico

ISO 14001:2015

SenerMex Servicios Especializados, S.A. de C.V.

Mexico

ISO 45001: 2018

SenerMex Ingeniería y Sistemas, S.A. de C.V.

Mexico

ISO 19650_2: 2018

SenerMex Ingeniería y Sistemas, S.A. de C.V.

Mexico

ISO 9001:2015

SenerMex Ingeniería y Sistemas, S.A. de C.V.

Mexico

ISO 14001:2015

SenerMex Ingeniería y Sistemas, S.A. de C.V.

Mexico

ISO 45001:2018

SenerMex Mobility Servicios Especializados, S.A. de C.V.

Mexico

ISO 9001:2015

SenerMex Mobility Servicios Especializados, S.A. de C.V.

Mexico

ISO 14001:2015

SenerMex Mobility Servicios Especializados, S.A. de C.V.

Mexico

ISO 45001:2018

SenerMex Energy, S.A. de C.V.

Mexico

ISO 9001:2015

SenerMex Energy, S.A. de C.V.

Mexico

ISO 14001:2015

SenerMex Energy, S.A. de C.V.

Mexico

ISO 45001:2018

Insegeco, S.A. de C.V

Mexico

ISO 9001:2015

Insegeco, S.A. de C.V

Mexico

ISO 14001:2015

Insegeco, S.A. de C.V

Mexico

ISO 45001:2018

Sener Engineering and Systems Pty. Ltd.

Australia

ISO 9001:2015

Sener Engineering and Systems Pty. Ltd.

Australia

ISO 19650_2:2018

Sener SES Canadá, Inc.

Canada

ISO 19650_2:2018

Sener SES Canadá, Inc.

Canada

ISO/IEC 17020:2012

Sener Engineering and Systems, LTD

United Kingdom

ISO 9001:2015

Customer satisfaction form

At Sener we listen to and value the opinions of our customers, which constantly encourage us to learn and improve. Accordingly, we make the following contact form available to our customers so that they can send us their opinion, request, suggestion, congratulation or complaint in a very simple way.

We will maintain at all times the utmost confidentiality of the information provided and impartiality of analysis.