#insights

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In earlier articles, we outlined the importance of the systems engineer as the person responsible for the conceptualisation of new instruments for laboratory automation. We argued that systems engineers play a key role in identifying the added value that each instrument will bring.

We concluded that the systems engineer must:

• Have a knowledge of market trends and regulations.
• Be familiar with the different profiles of user who will use the new instrument.
• Identify and evaluate the multitude of technologies available.

Thanks to the combination of these three elements, the systems engineer will devise creative, innovative and holistic solutions that are oriented towards the client.

The role of the laboratory professional

For all those of us who specialise in the conceptualisation of new automatic devices for laboratories, this process of conceptualisation is crucial. To be able to detect new needs and meet the most demanding technological challenges, you must be close to your clients and end users.

This is where another essential role appears: the laboratory professional.

The involvement of laboratory staff is necessary throughout the product cycle. In the development and validation of automated systems in the field of medicine and specifically in microbiology, these professionals:

• Pinpoint needs for improvement.
• Have a perspective focused on the patient and their needs.
• Are aware of the needs to be covered so that the development of possible solutions adjusts to the reality of an environment which may be very variable (regulations, protocols, epidemiological situations, policy, geographical location, etc.).
• Define technical aspects that go beyond merely technological aspects of the system, such as workflows, system ergonomics, accessible computing environments, usability and system acceptance.
• Are familiar with the internal circuits of the laboratory, hospitals or the industry.
• Detect deficiencies and functional and technical problems that may lead to a reappraisal of the initial objectives, improving the end result.
• They will validate and evaluate the new system from a scientific, functional and economic perspective, given that laboratory professionals are responsible for the interpretation and evaluation of results.

It should not be forgotten that the end users of the systems will be the microbiologists themselves. Therefore, their involvement throughout the product cycle will facilitate its subsequent acceptance and entry into the market, as well as minimise risks related with its launch.

Identification of added value during the product cycle

In conclusion, identifying added value is a complex process in which many players intervene, and channelling this value into user-oriented instruments is a laborious task. In our field of activity, the laboratory professional is key to ensuring that this entire process – from conceptualisation through to the commercial launch of the new product – is a success.

The Sener Diagnostics team works together with laboratories and professionals in the sector to identify and conceptualise new automatic devices. We have a clear focus on creating value for microbiology and molecular laboratories, and we ensure that professionals find these devices easy to use.

We work side by side with the professionals and laboratories throughout the product’s life cycle.

We provide added value from the initial conceptualisation of the product through to its subsequent use once it has been manufactured and installed, offering an aftersales service to cover every need. Would you like to know more? Contact us >

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